Front Desk Agent
Company: Marriott International, Inc
Location: Nashville
Posted on: October 24, 2024
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Job Description:
Additional InformationEvening Shift, Part-Time, Weekly Pay
Job Number24183809
Job CategoryRooms & Guest Services Operations
LocationCourtyard Nashville Airport, 2508 Elm Hill Pike, Nashville,
Tennessee, United States, 37214
SchedulePart Time
Located Remotely?N
Position Type Non-Management
POSITION SUMMARY - Our jobs aren't just about giving guests a
smooth check-in and check-out. Instead, we want to build and
experience that is memorable and unique. Our Guest Experience
Specialists take the initiative to deliver a wide range of services
that guide guests through their entire stay. Their role goes beyond
the traditional front desk to take ownership of the guest
experience in the main areas of the hotel with a "guest first"
mindset. They are empowered to move about their space and do what
needs to be done. Whether processing operational needs, addressing
guest requests, completing reports, delivering quality meals, or
sharing the highlights of the local area, the Guest Experience
Specialist makes transactions feel like part of the experience. -
No matter what position you are in, there are a few things that are
critical to success - creating a safe work place, following company
policies and procedures, maintaining confidentiality, protecting
company assets, upholding quality standards, and ensuring your
uniform, personal appearance, and communications are professional.
Guest Experience Specialists will be on their feet and moving
around (stand, sit, or walk for an extended time) and taking a
hands-on approach to work (move, lift, carry, push, pull, and place
objects weighing less than or equal to 25 pounds without
assistance; reach overhead and below the knees, including bending,
twisting, pulling, and stooping). Doing all these things well (and
other reasonable job duties as requested) is critical for Guest
Experience Specialists - to get it right for our guests and our
business each and every time. - PREFERRED QUALIFICATIONS Education:
- - - - - - - - - - - - - - -High school diploma or G.E.D.
equivalent. Related Work Experience: - - No related work
experience. Supervisory Experience: - - - -No supervisory
experience. License or Certification: - - - - None - - -Marriott
International is an equal opportunity employer. -We believe in
hiring a diverse workforce and sustaining an inclusive,
people-first culture. -We are committed to non-discrimination on
-any -protected -basis, such as disability and veteran status, or
any other basis covered under applicable law.At Courtyard, we're
passionate about better serving the needs of travelers everywhere.
It's what inspired us to create the first hotel designed
specifically for business travelers, and it's why the Courtyard
experience today empowers our guests, no matter the purpose of
their trip. We're looking for achievers who are passionate about
providing a guest experience that goes above and beyond, enjoy
being part of a small yet ambitious team, and love learning how to
always improve - all while having fun. In joining Courtyard, you
join a portfolio of brands with Marriott International. Be where
you can do your best work,--- begin -your purpose, -belong -to an
amazing global--- -team, and -become -the best version of you.
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Keywords: Marriott International, Inc, Franklin , Front Desk Agent, Sales , Nashville, Tennessee
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